When you make a purchase, we collect the information necessary to process your order and deliver your Product. This includes your email address (for delivery and order confirmation), your name (for personalization), and payment information (processed entirely by Stripe — we never see or store your card details). We also collect basic usage data such as download counts associated with your order.
We use the information we collect solely to fulfill your order, deliver your purchased Product, respond to support requests, and send transactional emails (order confirmations and download links). We do not use your personal data for advertising, profiling, or sale to third parties.
All payments are processed by Stripe, Inc., a PCI-DSS compliant payment processor. We do not store, transmit, or have access to your full credit card number, CVV, or other sensitive payment details. Stripe's privacy policy governs the handling of your payment information. By making a purchase, you also agree to Stripe's terms of service.
We retain your order information (email, name, order reference, tier purchased) for as long as necessary to fulfill legal obligations, process potential refunds, and provide customer support. Download tokens are stored securely and associated with your order for the lifetime of your license. You may request deletion of your personal data at any time, subject to our legal retention obligations.
Our website uses minimal, privacy-respecting analytics to understand general traffic patterns. We do not use third-party advertising cookies or cross-site tracking. Session cookies are used solely to maintain your authenticated state during a browsing session and are deleted when you close your browser.
We use the following third-party services to operate our platform: Stripe (payment processing), and cloud infrastructure for hosting and file storage. Each of these services has its own privacy policy governing their handling of data. We select service providers that maintain high standards of data protection.
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, please contact us with your order reference number. We will respond within 30 days.
We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure database storage, and access controls. Download links are protected by unique tokens. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
For privacy-related inquiries or data deletion requests, please contact us through the website. We are committed to resolving any privacy concerns promptly and transparently.